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Ordering
Information / Store Policies
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| Payment
Method |
Comments
or Description |
| Credit
Cards
VISA, Mastercard and
Amex accepted
|
- Order with our online
shopping cart
- Call in your information (our
voice mail is password protected)
- Fax us your credit card
info
If calling or faxxing, include the following
information:
Bill to (where card statements are received)
Ship to address
Name as it appears on the card
Card# and expiration date
Preferred shipping method (see below)
|
| Purchase
Order |
Fax or mail Purchase
Order
Include 3 credit references with initial order |
| Online
Purchase Order |
Using our on line shopping cart, enter the order using the "purchase order" option. Use any number as your order number. You will still need to fax a purchase order to us, but this way you can get in the queue for shipping on non-stock items, while purchasing is
processing your PO. |
Shipping
We ship products using the following delivery methods. Most product ships from stock. You will be notified if your choice is not in stock, and given a ship date, as well as the option to cancel or change your order. Your account will never be billed until your order ships. |
| Shipping Method |
Comments
or Description |
| UPS
2nd Day Air |
By
end of day - 2 days |
| UPS Ground |
3-7 Days, depending
on location |
| UPS
Next Day Air Saver |
By
3PM - next day on in stock items |
| This map shows UPS ground shipping
times across the USA.
UPS 2nd day is typically about double the cost of ground. Our shopping
cart calculates estimated shipping costs based on UPS tables. Your final
price may reflect slightly higher or lower costs.
Refund Policy
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We provide full refunds, less shipping,
for customers who return products unopened within 15
days of receipt.
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Returns between 15 and 30 days of
receipt are subject to a 10% restocking fee.
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After 30 days, no refunds are provided.
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No refunds or returns on used ultrasonics tanks, except for jewelry cleaners.
Privacy
Policy
SMTinspection.com, Cleanosonic, and their parent company, WA Brown
Industrial Sales will always hold your personal and company information in
the strictest confidence. At no time will we provide ANY of your
information to ANYONE for ANY purpose.
 Security
Cleanosonic.com processes orders through Hermes Group SecureShop. Not a single incident of compromised customer data has ever been reported to Hermes Group. You can shop securely and with complete confidence that your transaction is protected by three layers of encryption, including SSL, divided entries, and Hermes Group's proprietary technology. And Hermes Group SecureShop backs up your secure transaction with the pledge to refund to you any unauthorized charges to your credit card for which you are found liable as a result of your transaction with Cleanosonic.com.
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